Help Center

Purchasing a vehicle is easy! Browse our inventory, select your desired vehicle, click "Contact Seller" or "Buy Now", complete the payment process, and we'll handle the rest including inspection and shipping.

We accept bank transfers, credit cards (Visa, Mastercard, AMEX), PayPal, and wire transfers. All payments are processed securely through our encrypted payment gateway.

Shipping times vary by destination. Typical transit times to West African countries: Ghana (30-40 days), Nigeria (35-45 days), Côte d'Ivoire (32-42 days), Senegal (35-45 days), Togo (30-40 days). We provide tracking information for all shipments.

Yes! Every vehicle undergoes a free pre-shipping inspection. We check the engine, transmission, exterior/interior condition, and all major features. You'll receive a detailed inspection report with photos before the vehicle ships.

We offer 100% buyer protection. If the vehicle arrives significantly different from the description or damaged during transit, we'll work to resolve the issue. This may include repair, replacement, or refund depending on the situation.

Refund policies vary by seller and timing. Generally, you can cancel and receive a full refund before the vehicle ships. After shipping begins, cancellation fees may apply. Contact us immediately if you need to cancel an order.

Higher membership tiers offer: wholesale pricing, additional discounts, reduced inspection fees ($99 → $50), early access to new stock, priority shipping, and dedicated account managers. Business members buying 5+ vehicles per year benefit significantly.

We currently ship to Ghana and selected West African countries including Nigeria, Côte d'Ivoire, Senegal, and Togo. Contact us to confirm if we ship to your specific country and to learn about shipping requirements.

Once your vehicle ships, you'll receive a tracking number via email. Log into your account dashboard to see real-time updates on your shipment's location and estimated arrival date.

Required documents typically include: buyer's ID/passport, commercial invoice, bill of lading, export certificate, inspection report, and vehicle title. We provide all necessary export documents. You may need additional documents based on your country's import regulations.